The College of Scent Dogs. Terms and Conditions.

Completion of the booking process and acceptance of our terms and conditions forms your contract with The College of Scent Dogs.

Payment of the full course fees must be made in advance and are made at the time of placing a booking. However, our payment schemes are slightly different.

It is not possible to attend a course unless payment has been received. Or an approved payment scheme (GoCardless) has been agreed.

 We accept payment by PayPal, online BACS, credit/debit card or cheque.

The monthly 0% Direct Debit Scheme is set with ‘GoCardless’, entering into this agreement you are deemed to have read, understood and accepted the conditions.

Payment schemes for some courses maybe arranged directly with ‘The College’ the same T’s & C’s apply for Cancellations.

Booking a complete C&G programme Scent Detection, Tracking or Mantrailing the buyer may opt for a bespoke monthly instalment scheme which will end on the month of the instructor week, or by prior arrangement with ‘The College’

Accepting into ‘The College’ Payment Scheme, means you agree to the following cancellation policy.

Failure to maintain payments will lead to withdrawal from future courses. Monies paid will not be refunded.

If the candidate completes a course having not completed full payment for that course and withdraws from the programme full payment of completed courses will be required, plus an administration fee

Failure to maintain payments may lead to withdrawal of awarded C&G Credentials.

If the candidate voluntarily withdraws from the Assured C&G Programme having completed a portion of the programme, they will pay for the courses completed, plus a month’s administration fee of £175.00

Failure to pay any outstanding fees will result in legal action being taken.

If the participant fails to attend the course the full course fees are payable.

Cancellation charges are applied for all courses on The College of Scent Dogs website, whether paid for in full or via instalments. The cancellation fee will be £175.00

Under the Consumer Protection (Distance Selling) Regulations 2000 you may cancel your purchase of a course within a period of 7 working days beginning on the day of your booking confirmation. However, there is no right of cancellation where the course begins within this seven-day period.

The College of Scent Dogs Ltd reserves the right to refuse a course booking and refund the course fee.

Entering into our 0% payment scheme is an acceptance of these T’s & C’s. However we appreciate that life changes, we encourage you to discuss any changes or payment difficulties with us.

Under the Consumer Protection (Distance Selling) Regulations 2000 you may cancel your purchase of a course within a period of 7 working days beginning on the day of your booking confirmation. However, there is no right of cancellation where the course begins within this seven-day period.

Cancellations must be made in writing by post or email, they are subject to the following fees:

Cancellations within 0-7 days of the start date will be charged the full course fee.

Cancellations within 8-56 days of the start date will be charged 50% of the full course fee.

Cancellations more than 56 days before the start date will be charged 30% of the full course fee. 

Plus an admin fee of £175 may also be charged.

The College of Scent Dogs Ltd reserves the right to refuse a course booking and refund the course fee.

Correspondence courses must be completed in designated time period.

A substitute delegate may be named at any time before the course at no additional cost.

Requests to transfer to an alternative course or date must be made in writing by post or email.

Transfers, for courses, may be made up to 10 days before the course start date and will incur an additional administration fee of £100. However, transfers are subject to availability and The College of Scent Dogs are not obliged to ensure suitable alternatives are available.

A booking can only be transferred on one occasion. Requests for subsequent transfers will be treated as cancellations.

The College of Scent Dogs reserves the right to change the content, timing, date, venue or Instructor of the course in order to provide a high-quality service or where it is necessary for reasons beyond our control.

The College of Scent Dogs reserves the right to cancel a course up to and including the date of the course and will strive to give as much notice of this as possible. Individuals booked onto a cancelled course will be given the option of a full refund or of rescheduling to a future course date. The College of Scent Dogs will not be liable for any losses or expenses arising from amendments to the course or cancellations.

Course materials are guidelines supplied only for your personal or business use. A direct copy shall be deemed as a breach of intellectual property. The College of Scent Dogs provide training information that can be used for your scent dog training business. However, The College of Scent Dogs remain the owner of all intellectual property in course materials, references are required if used, particular attention is drawn towards ‘The Venn Diagram of Search’ and the indication training, any modular equipment and items published in Dr Robert Hewings books, or Doctoral Thesis.

No part of the materials may be copied, recorded or reproduced without our permission.

Any personal information you give to us with be processed in accordance with the Data Protection Act 1998. We will use the information to process your booking, to provide the course and to inform you about similar courses or products which we provide. You will become a member of our mailing list unless you tell us that you do not want to receive this information, you may unsubscribe at any time. Any personal data you provide may be held on computer files.

These terms and conditions are governed by and construed in accordance with English/Welsh law and any dispute arising out of or in connection with them shall be settled by the appropriate court.

To become an ambassador for The College of Scent Dogs, the candidate must be a holder of the City & Guilds Digital Credentials Instructor (more information upon the ambassador programme is given after the completion of the C&G Programme via an online meeting platform).

All ambassador membership and assessment decisions made by The College of Scent Dogs assessment team are final. A full appeal procedure is available upon written request.

How to report a complaint

Please contact us in writing or email explaining your complaint and providing evidence of such.

The complaint will be addresses by the head of school, Dr Robert Hewings.

A customer may opt to pay for Scent Detection Equipment over the following.

A total over £300 will be three months

A total over £700 will be six months.

Failure to complete payments will require the equipment to be returned, in good working order and administration/cleaning fee of £100 be charged.

Failure to complete the payment may lead to legal action.